Responsible Gaming
Gaming Should Be Entertainment
At Spreadex, we believe that betting and gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It is important to only bet with money you can afford to lose and to maintain a healthy balance in your life.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our customers.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in betting and gaming activities. We take age verification seriously and conduct checks to ensure all users meet the legal age requirement. If you are under 18, please do not attempt to register or place bets.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by continuing to bet to recover money lost
- Spending more time and money on gambling than intended
- Hiding gambling activity from family, friends, or partners
- Using gambling as a way to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Experiencing anxiety or irritability when not gambling
- Neglecting work, education, family, or social responsibilities due to gambling
- Being unable to stop or reduce gambling despite wanting to
- Lying about the amount of time or money spent on gambling
- Experiencing financial difficulties as a result of gambling
If you are experiencing any of these warning signs, please seek help immediately.
Self-Help Tools & Controls
Spreadex provides a range of tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you are willing to lose in a given period
- Stake Limits: Control the maximum stake you can place on individual bets
- Reality Checks: Receive regular reminders of how long you have been gambling and how much you have spent
- Time-Out: Temporarily suspend your account for a period of time to take a break from gambling
- Self-Exclusion: Permanently close your account if you wish to stop gambling entirely
You can access these tools through your account settings at any time. We encourage you to use them proactively to maintain control over your gambling.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
United Kingdom
- GamCare – Free, confidential support and counselling for problem gambling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Support groups and peer counselling
www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800 0 37 37 00 (free, confidential)
Need Help?
If you think you may have a problem with gambling, please seek help today. There is no shame in asking for support. The organisations listed above are staffed by trained professionals who understand problem gambling and can provide confidential assistance.
Your health and wellbeing are important to us. Reach out to one of these services or speak to someone you trust about your concerns.